Your Account Manager acts as an extension of your own team, handling the everyday payment friction, disputes, fraud rules, and provider relationships, so you can stay focused on growing the business.
Provider selection and setupThey select the right providers for your business and configure your account to match your needs, before you go live.
Chargeback responseWe compile evidence and file the representment, so a dispute does not automatically mean lost revenue.
Ratio monitoringWe track your dispute ratio against card network thresholds and step in before it becomes a problem.
A direct lineReach your Account Manager by phone or email. No ticket number, no rotating support agents.
Apply today. Process tomorrow.
Most merchants are approved and processing within 24 hours, reviewed by underwriters who know your industry inside out.
01
Apply online
Tell us about your business and monthly volume. No paperwork mailed in, no waiting on hold.
02
Underwriting that knows your category
Our experienced underwriting team has deep knowledge of the industry and will approve your account within 24 hours.
03
Start processing
Your account manager works with you to configure your account and API keys, and holds your hand through go-live.
Everything after the "Pay" button, in one place.
A comprehensive suite of tools designed to streamline your payment operations, from accepting payments to managing complex financial flows.
Payment as a Service
Choose between leading payment methods, wallets, or bank transfers from our connected partners to maximise your conversion.
Real-time authorisations, refunds, and disputes in a single feed
Multi-provider routing built in, not bolted on
Dashboard
One login for your whole payment stack, built for daily use, not just monthly reporting.
Live revenue, transaction, and payout totals at a glance
Role-based access for finance and support teams
Reconciliation-ready reports, exportable on demand
Split payments
Automatically split payments between multiple parties. Built with telehealth and marketplaces in mind.
Percentage or fixed-amount splits, set per partner
Payouts release automatically after settlement
link.created 200 OK
link.paid 200 OK
qr.scanned 200 OK
Payment links
Create a shareable payment link in one API call. No checkout build required.
Send by email, SMS, or chat in seconds
Fixed or customer-entered amounts, with expiry controls
QR codes
Every payment link doubles as a scannable QR code, generated automatically.
Print on invoices, packaging, or in-store signage
Scans open straight to a secure, hosted checkout
Renews monthly
MKM. KellerMonthly auto-ship€49.00
Next charge12 Jun
Subscriptions
Recurring billing with smart retries, proration, and a customer portal. Details below.
Recurring billing without the recurring chargebacks.
Auto-ship supplements and subscription refills drive more disputes than almost any other billing model. Bill on any cycle and catch problems before they become chargebacks.
Smart retries and dunningFailed renewals retry on a schedule and can fall back to a second provider before a customer disputes the charge instead of cancelling.
Customer portalCustomers can cancel or pause their own subscription, which stops most disputes before they are ever filed.
Revenue eventsRenewals, upgrades, churn, and recovered payments post as webhooks straight into your CRM and your account manager's view.
app.secpaid.com/subscriptions
Built for developers. Usable without one.
A REST API with four core calls, real-time callbacks, and no-code connectors for the rest of your stack.
# Create a payment link
curl -X POST "https://app.secpaid.com/api/v2/createLink" \
-H "token: YOUR_API_TOKEN" \
-d "recipient_note=Invoice #1234" \
-d "amount=250.00" \
-d "callback_url=1"
// Create a payment linkconst res = await fetch("https://app.secpaid.com/api/v2/createLink", {
method: "POST",
headers: { token: process.env.SECPAID_TOKEN },
body: new URLSearchParams({
recipient_note: "Invoice #1234",
amount: "250.00",
callback_url: "1"
})
});
const { data } = await res.json();
console.log(data.pay_link);
// 200 OK
{
"ResponseCode": 1,
"ResponseMsg": "Link has been created successfully",
"data": {
"pay_link": "https://app.secpaid.com/payment?link_id=MTI0",
"amount": "250.00",
"status": "Unused"
}
}
POST /v2/createLinkGenerate a shareable payment URL and QR code.
POST /v2/splitLinkDistribute one payment across multiple recipients.
POST /v2/getPayInTransactionsQuery and export payment history for reconciliation.
POST /v2/refundPaymentRefund in full or in part without leaving your system.
Real-time callbacks
Customer paysThey open the link or checkout and complete payment with any method.
SecPaid posts the eventYour callback URL receives the payment id, user id, and status within seconds.
You acknowledgeReturn 200 OK. If not, SecPaid retries with exponential backoff and alerts you after the last attempt.
Fulfil automaticallyShip the order, unlock the account, or update your ledger with no polling.
Security and compliance are the starting point, not an afterthought.
SecPaid is neutral payment infrastructure engineered for regulated commerce, designed and hosted in Germany under EU data protection and payments law, so compliance is never bolted on later.
GDPR and German hosting
All data is hosted on certified German cloud infrastructure and processed under EU data protection law.
PSD2, SCA, and 3-D Secure
Strong Customer Authentication is applied only when required, so compliant payments stay frictionless.
End-to-end encryption
Encrypted in transit and at rest with tokenised storage of every sensitive field.
Fraud detection
Machine-learning risk scoring tuned for regulated categories like pharma and cannabis, not generic e-commerce fraud patterns.
Provider neutrality
SecPaid never steers routing for its own benefit. You decide which providers and methods are active.
Developed in Germany
Designed and maintained by a German team, under German company law.
Built for regulated commerce
SEPA, iDEAL, and the local methods your customers reach for, plus the reconciliation your finance team expects.
Pricing built around your volume.
Every merchant gets the full platform. Your rate depends on how much you process, and we agree it with you before you go live.
Volume-based
Your rate is set by your monthly volume and improves as you grow.
Agreed at underwriting
We review your category, ticket size, and provider mix, and your Account Manager confirms your rate before you go live.
Everything included
Multi-provider routing, chargeback management, your Account Manager, express support, and payments from 180+ countries, for every merchant.
Do you work with regulated industries like pharmacy, supplements, and cannabis?
Yes. SecPaid is purpose built around regulated categories, including online pharmacies, supplement and nutraceutical brands, and licensed cannabis retailers.
How fast can I start processing?
Most merchants are approved and live within 24 hours of applying. Underwriters review applications in your category every day, so your file does not sit in a generalist queue.
Who handles my chargebacks?
Your dedicated account manager does. They compile evidence, file the representment, and track your dispute ratio against card network thresholds on your behalf.
Does SecPaid hold my money?
Payment processing involves the payment service providers and other providers connected to the merchant's configuration. Under the applicable contractual arrangements, the relevant receivable is assigned to SecPaid. Amounts received by SecPaid under this arrangement are subsequently settled to the merchant's designated account, and SecPaid's contractual service fee is accounted for separately. Technical integrations support the relevant payment-related workflows and transfer instructions. Each provider performs the functions applicable to its role.
Can I keep my current payment provider?
Yes. Connect your existing provider first, then add others when you want better rates, higher acceptance, or coverage in a new market. Routing rules decide which one handles each payment.
How much does SecPaid cost?
Your rate depends on your monthly volume, category, ticket size, and provider mix. After a short review, your Account Manager agrees the rate with you before you go live.
How do fees work?
You pay your providers their normal processing fees directly. SecPaid charges a transparent, volume-based fee on top, agreed with your Account Manager during underwriting, and never marks up processor fees.
Ready to get approved?
Apply in minutes and get matched with underwriters who already know pharma, supplement, and cannabis regulation. Most merchants are live within 24 hours.